POWERTAC WARRANTY SERVICE

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INSTRUCTIONS

Confirm Powertac Diagnosis*

It is extremely important that this form is to be used ONLY by customers that have been instructed to complete this form by a service technician. By submitting this form without prior authorization , We do not guarantee that your item will be serviced in a timely manor.

YES, I was instructed by powertac to complete this form

STOP - BE SURE YOU HAVE BEEN INSTRUCTED TO COMPLETE THIS FORM

Enter Your Support Ticket Number*

Please enter the support ticket number that was issued to your from the support system.

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WARRANTY INFORMATION

Flashlight Name / Generation*

Enter the name of the flashlight that needs warranty (ie: Warrior Gen 2 , Cadet, E5 Gen4)

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Purchase Date*

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Flashlight Serial Number*

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Do you want Insurance?*

ALL WARRANTY SHIPMENTS RETURNED TO YOU WILL NOT HAVE INSURNACE UNLESS REQUESTED AND PAID FOR BY YOU. IF YOUR PACKAGE IS LOST, STOLEN OR NOTED BY CARRIER THAT SHIPMENT WAS DELIVERED BUT YOU CLAIM IT WAS NOT RECEIVED. POWERTAC USA INC., WILL NOT BE RESPONSIBLE IN ANY WAY. WE WILL HOWEVER PROVIDE A TRACKING NUMBER VIA EMAIL IF PROVIDED.

NO, I DO NOT WANT INSURANCE

YES, I DO WANT INSURANCE ($5.00)

Item Description

Breifly Describe your issue*

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TERMS OF WARRANTY REPAIR / SERVICE

BE SURE YOU READ AND UNDERSTAND OUR WARRANTY POLICY AND REQUIREMENTS.
these can be reviewed here: Powertac Warranty Policy

I UNDERSTAND POWERTAC'S WARRANTY POLICY

Low or Bad Batteries are often the case for light malfunction. Make sure you double-check for good batteries and watch our videos on troubleshooting your light prior to sending it in. Also check for loose or unscrewed parts on the flashlight.

Denotes exclusion from all discount offers. Discount codes are not applicable on excluded items.